Once contact is made or 9 months from the date the consumer provided permission (e.g., consumer signature date on BRC) or 90 days if on federal do not call list, whichever comes first. The necessity to understand and continual education on ethics is Counselors disclose information only with appropriate consent or with sound legal or ethical justification (ACA, 2014). vocabulary. The President introduced to Congress a $172.5\$ 172.5$172.5 million proposal to strengthen the U.S. Border Patrol and reduce visa fraud and false asylum claims. Changing names to reduce identification with the previous less recognized occupational status. If this is the case, please have the auditor contact the UFI Headquarters who will be happy to provide the relevant support and information (any auditor who is not a member of UFI must be accredited by the UFI Headquarters before conducting the audit). Which of the following must you not do when marketing UnitedHealthcare Medicare Advantage or Prescription Drug Plans to consumers? With regards to confidentiality, cou All counselors are held to honor an ethical code and standards (counselor and client privilege), which includes confidentiality to a certain extent. (C) insurance The public cannot determine which practitioners are competent, and they might be harmed by incompetent members of that profession. Counselors may give health care information to family members or others assisting in the clients care. Confidentiality is primarily an ethical issue, and privileged communication is primarily a legal issue. Key points with respect to diagnosis include all of the following EXCEPT. According to the United State Small Business Administration, the percentages of business that fail are. Calm the person down, if possible, and listen to the concerns. Promise the client privacy, but explain there are exceptions and give a general overview of the exceptions. Avoiding the issue of cultural differences by claiming to be color blind and treating all people as if they were alike. On what rivers did Chinese civilization develop? Facilitating co-dependency relationships with ethnic clients out of a need to be needed. Require a student to participate in a research project. Look up "Czar Nicholas II and his family" picture on the internet and examine the photograph. Find out how you can intelligently organize your Flashcards. Cram has partnered with the National Tutoring Association, Code Of Ethics: Privacy And Confidentiality, Confidentiality In Mental Health Counseling, Confidentiality And The Abuse Of A Client. Before students agree to serve as research assistants, counselor educators should discuss and provide. While using LEAN to complete an enrollment application with a consumer, Agent Jeff learns the consumer does not have an email address. UnitedHealthcare not less than 7 calendar days prior to advertising. UFI requires that all audits for UFI Approved Events and UFI Approved International Events are carried out in accordance with UFIs Auditing Rules for the statistics of UFI Approved Events and UFI Approved International Events. Agent Ralph wants to market Medicare Advantage Plans in his neighborhood - an area that consists of single-family houses, an assisted living facility, a church, and public library. c. object of a preposition. Within the counseling profession the primary national voluntary certification agency is, Proper maintenance of test security by counselors includes all of the following EXCEPT. In a situation in which one spouse in a married couple demands that a counselor testify in court as to what occurred in counseling sessions, and the other spouse insists that the counselor not testify, the best course of action is for the counselor. Involving a sexual relationship between the client and the counselor. Requiring members of the profession to possess specialized knowledge and skills. Acting as a witness in litigation concerning other people. Because race, ethnicity, gender, and social class are salient cultural variables for all people. As used in this sentence, asylum means. Depending on the carrier and state, you may be able to compliantly hold a virtual education event for Medicare prospects or enrollees during the 2023 AEP. Because clients may have emergencies between counseling sessions, typically the better option is for counselors to. That a written process exists for clients to request amendments to their records. If a counselor wants a person other than a biological parent (such as a step-parent or grandparent) to have confidential information regarding a child client, a simple solution is to. The nature of the privacy concepts of confidentiality and privileged communication is. Consult with an attorney and follow his or her advice. Providing objective information about the Medicare program and/or health improvement and wellness at public venues is the purpose of which of the following? Abuse includes any practice that results in the provision of services that are not medically necessary. How should agent Erin respond when consumer Mrs. Rose notices that the presented MA Plan has a Star Rating of 2 stars? When a husband subpoenas a counselor to reveal information in a court hearing that was provided by the wife in joint couples counseling sessions, and the wife objects to the information being revealed, the counselor. UFI offers two quality labels for exhibitions, namely: Every year, 303 million visitors and 4.5 million exhibitors attend events across the globe. What type of events must an agent report to UnitedHealthcare? }? air of politeness. A counselors self-disclosure in a counseling session. Anyone interested in applying for UFI membership must have at least one of their exhibitions audited as a UFI Approved Event or UFI Approved International Event in order to become a member. Bethany may accept the information, but must observe permission to contact and unsolicited contact guidelines, which will limit her to using postal mail to contact Bethany's friend. Regarding a clients privacy, counselors should. Regarding dual relationships between counselors and clients. Find out how you can intelligently organize your Flashcards. Breaches of client confidentiality by counselors. Should consult with an attorney because laws and court cases vary as to whether the counselor will have to reveal the information over the wifes objection. Set up a system that requires a password to access the files. Examples of unintentional racism included all of the following. A core belief that members of the profession of counseling hold concerning helping others with their mental health concerns is. The administrative supervisor is most likely to be held accountable as well because the administrative supervisor has direct control and authority over the counselors day-to-day activities. Counselors after delivering the tapes to their supervisors, must retrieve the tape after the supervisors have reviewed them, and then erase the tapes. In regard to giving credit to contributors to research projects in published reports. Ralph sends a flyer inviting consumers to a marketing/sales event to each resident via postal mail. The attorney for the other side will minimize the impact of an expert witnesss testimony by each of the following actions EXCEPT. The client should be advised that e-mail messages can always be retrieved and that e-mail systems are not as secure as other means of communication. Which of the following statements is most appropriate regarding clinical case notes? We'll bring you back here when you are done. When counseling a client from a racial, ethnic, or cultural group different from the counselors, it is important for the counselor to remember that. The President introduced to Congress a \$ 172.5 $172.5 million proposal to strengthen the U.S. Border Patrol and reduce visa fraud and false asylum claims. The tapes should be labeled simply, in a manner that does not bring attention to the fact that the tapes are confidential records. Laws dictate minimum standards of behavior that society will tolerate while ethics represent the ideal standards expected by the profession. If a supervisee is sued for negligence when a client commits suicide and a jury finds the counselor at fault. Legislators agree to license a professional group, such as counselors, only when it can be shown. Which of the following methods of contact is permitted? All of the following steps are suggested when counselors open private practices. What did Dino do that was NOT compliant? If a formal ethics complaint is filed against you, you should NOT. Generally, privilege is waived if there is a third party present during counseling. Are a good way to inform clients of their rights and responsibilities and are required by some federal rules and state laws. & A sliding scale in counseling refers to. Over 50% fail in the first year, and 95% fail within the first 5 years. Dino proceeded to verify the consumer's Medicare eligibility, describe the costs and benefit coverage of the plan, and explained that he could not accept an enrollment application until October 15. Checklist UFI Approved Events and UFI Approved International Events. Occur rarely, and when they do occur usually were inadvertent. Prevention and early intervention are the most appropriate means in dealing with emotional and personal problems. Not say anything you would not want repeated or would not want to repeat yourself under oath at a later time. Which of the individuals below would not likely have the authority to enroll a consumer in a Medicare Advantage Plan? Which describes the purpose of educational events? When does Permission to Contact for Medicare Advantage and/or Prescription Drug Plans expire? Respond directly to the person making the threat, if possible. Counselors give clients a clear written explanation of how counselors use, keep, and disclose their health care information. Assurance that those who decline to participate will not be penalized. Using the answer line provided, complete each item below with the correct word from the box. Choose the correct letter to indicate how the italicized pronoun functions in the following sentence. Educational events provide objective information about the Medicare program and/or health improvement and wellness. Use providers or provider groups to distribute printed information comparing benefits of different health plans without approval. The nature of the privacy concepts of confidentiality and privileged communication is. The standard used to determine whether a particular counselor is qualified to administer and interpret a particular test. Counselors could disclose their values to a client, if it is possible to do so in a way that conveys to the client that the counselors values can be accepted or rejected without risking the relationship. Supervisors should return tapes to counselors after the tapes have been reviewed. What should Jeff do? When a counselor uses a computer for the storage of confidential information on clients, the counselor must. Must render the proper diagnosis, whether or not the client will be reimbursed. A fee structure based on amount of family income and family size. View family members as having separate and distinct rights and responsibilities that are individual in nature. When local chapters, state branches, regions, and divisions of ACA receive ethical complaints against members, they refer them to, If you believe another counselor is behaving in an unethical manner, the first thing you should do is. Introducing Cram Folders! Generally, counselors create clinical case notes. Should be ongoing, coupled with periodic evaluation and opportunities to correct deficiencies. The UFI Approved Event labels are a global stamp of authority for high quality exhibitions. Sometimes counselors find Use LEFT and RIGHT arrow keys to navigate between flashcards; Use UP and DOWN arrow keys to flip the card; At their most fundamental level, codes of ethics serve to. Counselors should take the clinical notes they need in order to function effectively as professionals. All of the following are steps toward professionalization. Generally, would not be held legally responsible for actions taken by the consultee based on the consultants advice. 2023 UFI The Global Association of the Exhibition Industry, New benefit: 300 ETT Club Gold Memberships offered to UFI Members, UFI The Global Association of the Exhibition Industry. Contact the client who filed the complaint to see if you can work things out. Dec. 2016. Instruct clients to call a 24-hour mental health hot line number or report to a hospital emergency room. They can rely on the UFI Approved Event and UFI Approved International Event labels to choose the best possible exhibition experience, wherever they are in the world. Producer Help Desk (PHD). In the view of the authors of the text (Remley and Herlihy), a counselor who failed to report to the police that a client had been illegally discriminated against in a public restaurant based on his race. In the counseling domain nothing hurts a therapists reputation or fidelity more than losing the trust and confidence Privacy is an important aspect of the client and counselors relationship. The word or phrase that you choose must express roughly the same meaning as the italicized word in the passage. Is a professional isolated male counselor who is experiencing distress or crisis in his personal life. Get a signed statement form one of the biological parents allowing the counselor to disclose information to the step-parent or grandparent. There is no consensus among professionals as to which dual relationships are acceptable and which are not. What does that mean when it comes to his mother enrolling in a Medicare Advantage Plan? A clarification of expectations regarding who will do which parts of the work. Please select the correct language below. When you arrive at the appointment, a friend of the consumer who is Medicare-eligible is present to hear your presentation. HIPAA rules state that if clients are first informed and given an opportunity to orally object. Which election period occurs from October 15 to December 7? When a counselor must render a DSM diagnosis before a client may be reimbursed for mental health care services, the counselor. Of the three types of events John plans to conduct, which need to be reported to UnitedHealthcare? (E) insanity. Regarding the law of privileged communication in relation to family and group counseling. Clients must be told in writing the implications of any diagnosis that might be assigned to them. You have scheduled an appointment and obtained a Scope of Appointment (SOA) form to discuss Medicare Advantage Plans with a consumer. Believe that their duty is to comply with basic must and must not statements in codes of ethics, and nothing more. Agent John is planning to conduct a series of events. In which of the following situations can telephonic contact be made with a Medicare eligible consumer? As an agent, you have an obligation to only enroll a consumer in a product: That is suitable for the consumer's needs, goals and financial resources. (Select 2), Fraud, Waste and/or Abuse hotline Use word once. If you are holding a virtual presentation, you will need to choose an online platform (e.g., Skype, Zoom, Facebook Live), instead of a physical location, for your event. We weren't able to detect the audio language on your flashcards. Consumer Gary gives his friend's telephone number and email address to agent Bethany. Do you think the people of Russia would have agreed with this view of the royal family as portrayed in this photograph, especially during World War I? Certain auditors are members of UFI and are therefore already accredited by UFI. audio not yet available for this language, {"cdnAssetsUrl":"","site_dot_caption":"Cram.com","premium_user":false,"premium_set":false,"payreferer":"clone_set","payreferer_set_title":"PS313 Ethics Final Exam","payreferer_url":"\/flashcards\/copy\/ps313-ethics-final-exam-8024542","isGuest":true,"ga_id":"UA-272909-1","facebook":{"clientId":"363499237066029","version":"v12.0","language":"en_US"}}. Is based on a formula that includes graduate courses taken, number of administrations of that particular test previously, and amount of supervised experience giving that particular test. For further information on how to become a member of UFI, or on how to have an exhibition accepted as a UFI Approved Event, please click here. The American Psychological Association of Code of Ethics could be useful to the problem that is identified here. ____________ (unctuous), a. uncomfortable A product that is suitable for the consumer's needs, goals and financial resources. You have created 2 folders. As an agent, you must not do which of the following when marketing UnitedHealthcare Medicare Advantage plans to consumers? business. Decide which choice fits best in the blank. vocabulary. Accurately audited to UFIs international standards, they provide exhibitors and visitors with a sound basis for business decisions. b. intolerable Boundaries serve to protect the welfare of clients because, Clients are vulnerable in counseling relationships, The only dual relationships that are prohibited by the ACA Code of Ethics are those. An agreement regarding the type of acknowledgement students will receive when the research is published. Add to folder Disclosure of confidential information is acceptable when all of the following conditions exist EXCEPT: An attorney sends a counselor a subpoena. Before you can start the appointment with both consumers, ask the consumer's friend to complete an SOA. Annual Election Period (AEP) is a time when: Consumers can elect to join a Medicare Advantage Plan or switch to a different plan. Please upgrade to Cram Premium to create hundreds of folders! The client automatically waives his or her privacy rights and the counselor can reveal private information related to providing counseling services to the client. d. insincerely earnest. Counselors who function according to mandatory ethics. Although certain groups share similar traits or beliefs, each individual is unique and may not be like most others from his or her group. A written history of most disclosures of client information be available to clients. Obtain a professional license if one is required in the state to practice counseling independently. University committees that review research proposals to ensure that human participants are protected are called, The most significant problem within the counseling profession today, according to the authors of the text, appears to be. For their own use, so that they may be effective counselors. b. object of a verb. Which of the following materials is an agent NOT permitted to display and/or distribute at a marketing/sales event? In what product should agents enroll consumers? Should explain that while the counselor will keep things confidential, there is no guarantee others in the group will do the same. When a counselor communicates with a client using e-mail. Part of the process for obtaining and maintaining UFI quality certification involves carrying out regular audits of exhibition statistics (every other edition for exhibitions that take place once every two years or more often). Appropriate credit must be given, but there are no firm rules. Being too color conscious, thus attributing all problems to a clients cultural background. It ensures that when consumers sign the Medicare Advantage and/or Part D Enrollment Application, they are acknowledging their understanding that they are actually enrolling, in which plan they are enrolling, and standard disclosures. Counselor liability for defamation of character. Once Gordon Young completes his training program, he will be a certified project manager. 2021 United HealthCare - Ethics and Compliance, UHC Chronic Condition and Dual Special Needs, John Lund, Paul S. Vickery, P. Scott Corbett, Todd Pfannestiel, Volker Janssen, The Language of Composition: Reading, Writing, Rhetoric, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses, Byron Almen, Dorothy Payne, Stefan Kostka, Learning curve unit 2 multiple choice review. The typical counselor who enters into a sexual relationship with a client is. When can telephonic contact with a Medicare eligible consumer be made? What is the purpose of the Statement of Understanding? When a client accuses a counselor of wrong doing through a complaint with the counselors licensure board or through a malpractice law suit filed in court. May not accept counselors as providers of mental health services and can limit the number of providers on their list of providers. Member organisers can choose to use alternative auditors provided that they perform the audits according to UFIs Auditing Rules. Obtain written parental permission before counseling students in most circumstances. Individuals simultaneously experience both privilege and oppression. As of now, there are 924 exhibitions approved by UFI, organised by UFI members, in 67 countries and regions. Each of the following groups might be considered to be vulnerable adults who are protected from abuse in some states by stature EXCEPT, Family counselors often view the family system as their client and treat the family as one entity, as opposed to treating individual family members, and our laws. Verified answer. Some will be strictly educational, others will be formal presentations of specific UnitedHealthcare plans, and others will be informal marketing events where he can generate leads and schedule future in-home marketing appointments.

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