If you are a South Australian Seniors Card holder, your user name is SENIOR_, followed by the 7-digit number of your card, e.g. Version 2.3.0.0 Lost, stolen or damaged metroCARDs How much is a metroCARD in Adelaide? Improve this listing. The GO in GO Ticket stands for General Order, which is what we call our plans for work and alternative service. Learn how and when to remove this template message, "Public transport Metrocard ticketing up and running on SA buses, trams and trains by November", Multitrip tickets for Adelaide public transport to be invalid soon, "Safe and secure parking for O-Bahn commuters at Tea Tree Plaza", https://en.wikipedia.org/w/index.php?title=Metrocard_(Adelaide)&oldid=1148581562, Two-hour unlimited trips from first validation, This page was last edited on 7 April 2023, at 01:55. Adelaide is served by three major taxi companies: Independent taxis, Suburban taxis and 13cabs (Yellow Cabs). This website is licensed under a Creative Commons A confirmation code will be sent for validation. The metroCARD itself and any balance left on it will still work. If you wait, you'll lose money for those days you weren't using the card because you will only be refunded from the time you placed your claim through the end of the month (or week, depending). We can transfer credit from lost Metrocards, to replacement ones. If you would like your credit transferred to a different metroCARD, please visit the Adelaide Metro InfoCentre with your Seniors Card and the metroCARD or call the Adelaide Metro InfoLine on 1300 311 108 (7am-8pm daily). To receive a refund, please visit the Adelaide Metro InfoCentre at the Adelaide Railway Station. Adelaide Hills Visitor Information Centre, Use the service finder to locate a metroCARD agent near you, Find out more about discounted travel with a Visitor pass, Creative Commons Attribution 3.0 Australia Licence, refunds at the Adelaide Metro InfoCentre will be in cash only, refunds and credit transfers require the Seniors Card member to be present or available via phone, if you have less than $5 credit, the refund or credit transfer will need to be completed at the Adelaide Metro InfoCentre, credit, and a recent validation, will still be required on Seniors Cards to access the discounted parking at the, Adelaide Airport Information Desk, 1 James Schofield Drive, Adelaide Airport (open 8am-6pm Monday-Friday), Adelaide Metro InfoCentre at the Adelaide Railway Station on North Terrace, Adelaide, Glenelg Visitor Information Outlet at 1 Moseley Square, Glenelg (open 10am-4pm). by calling the Adelaide Metro InfoLine on 1300 311 108. Login and let us know what needs to be updated on our Adelaide Metro metrocard machine listing, or email us on support@studentvip.com.au. "registration": { Adelaide has an extensive public transport system of buses, trains and trams. We can only track, cancel or replace registered metroCARDS. Any unused credit on SA Seniors Cards can be refunded or transferred to a different metroCARD. Most major ridesharing platforms operate in Adelaide, including Uber, Ola and DiDi, as well as local operator GoCatch. If you do not have a Seniors Card but you have an Australian Pensioner Concession Card, you are eligible for aconcession fare. Make the most of your time in Adelaide with a guided driving tour, such as Adelaide Sightseeings Adelaide City Highlights tour. Located on every train and tram is a vending machine used for the purchase of single trip and day trip tickets. Phone: 1300 311 108 (metropolitan customers) Phone: 1800 182 160 (regional customers) TTY: 8303 0844 Lines are . Dual-purpose validators have been installed on all buses, trains and trams and will accept both Metrocards and Crouzet tickets. Please tell us what you were trying to do and why this page was unhelpful. Make sure you have access to your emails, as you will need to follow instructions that will be emailed to you. Brooklyn, NY 11201. To order a MetroTicket online, you need a scan or photograph of the Seniors Card that clearly shows the card number and member's name, as you will upload it before submitting. Treat it like cash. Your card is protected against loss or theft as long as you bought it with a credit or debit card at a MetroCard ticket machine. When you get your card back, you can swipe it as usual and the reduced fare will be automatically applied. Look after your metroCARD it can stop working if it is bent, punctured, cut, or exposed to extreme heat or radiation. You can do this by clicking on 'update my details'. If you need to use Adelaide Metro services outside of the free travel times, you will need to buy a concession metroCARD. You can purchase a regular metroCARD at Adelaide Airport or from participating retailers in the city. Trains are equipped with ramps at the front-most entrance to enable wheelchair passengers to board. You'll need to supply us with the number of the credit or debit card you used. Youll need to answer some questions to confirm that you are the registered account holder. If the issue youre having is listed on this page, fill out and submit the related form. South Australian Seniors Card members can travel for free on Adelaide Metro buses, trains and trams all day, every day. You canbuy or recharge a metroCARD at many locations across Adelaide ororder a metroCARD online and we will post it to you. The Parade, Norwood, South Australia South Australian Tourism Commission. Brooklyn, NY 11201. We recommend registering your metroCARD with us and setting up an online account to make managing and recharging your metroCARD easier, and to protect your balance if your metroCARD is lost or stolen. Please check back later to finish subscribing to service updates. Copyright 2023, Department for Infrastructure and Transport, https://www.sa.gov.au/topics/driving-and-transport/adelaide-metro-buses-trains-and-trams, SA.GOV.AU is licensed under a Creative Commons Attribution 4.0 Licence. You can recharge your Seniors Card with a credit card or you can set up auto-recharge. Driving in Adelaide is easy and safe, but you may find its easier to use a combination of taxis, rideshares and public transport to get around town. Adelaide, South Australia South Australian Tourism Commission. When is the best time to visit Australia? How should we update you? }, { "campaignIntegrationUrl": "/bin/create/recipient", J1 and J2 buses run from the airport to the city approximately every 30 minutes. You can set it up again when you are ready. That said, your first claim of a lost or stolen card will be refunded at the pro-rated price for free! How to file a MetroCard claim You can complete this form, but know that many claims can be filed online. }, {"PageInfo":{"template":"","component":"PageInfo","jcrCreated":"Thu Jan 19 12:08:26 AEDT 2023","jcrCreatedBy":"","lastModifiedBy":"","lastModified":"Thu Jan 19 12:07:19 AEDT 2023","contentType":""},"Hero":{"component":"Hero","subTitle":"","title":"Getting around Adelaide","playerId":"default"}}, If you choose a regular metroCARD, youll need to load it with some money to cover your fares. The Seniors Card South Australia website is licensed under aCreative Commons Attribution 3.0 Australia Licence. If you live in South Australia, aren't working more than 20 hours per week and are 60+, apply for a Seniors Card now. You can remove the auto recharge function on your metroCARD through your metroCARD account or by contacting us. enjoy your metrocard. Adelaide Metro will use its best efforts to advertise changes to these conditions of use before they commence. And, of course, green also means go. Some websites which are linked to the Tourism Australia website are independent from Tourism Australia and are not under the control of Tourism Australia. The Pay-Per-Ride MetroCard cant be replaced if it is lost or stolen. If you have it setup for multiple metroCARDs, you can have different recharge values for the different cards. The minimum recharge is $5 and the maximum amount you can store on your card is $200. We no longer support this browser, so parts of the site might not work as you expect them to. The City of Adelaides cycling networks make riding around the city easy and enjoyable. 130 Livingston Street Check eligibility if you haven't already done so. We can't respond to what you write here but you can contact us instead if you'd like a response. Either: If your registered metroCARD is lost, stolen or damaged, we can transfer any remaining balance to a different metroCARD you own, or you can buy a new metroCARD and we will transfer it to that. This excludes National Seniors Card, Seniors Business Discount Card and New Zealand SuperGold Card. Replacement Seniors Card Public transport WeekendPlus Through the Lens Apply for a Seniors Card Check if you're eligible, submit your application online or by post and receive your card in the post. Adelaide public transport information is also integrated into Google Maps. "screenSet": "Aus-V3-RegistrationLogin", Tap Continue. If you are unable to travel into the city, please call the Adelaide Metro InfoLine on 1300 311 108 for assistance (7am-8pm, daily). Use the service finder to locate a metroCARD agent near you. The expiration date is usually about one year from the date of purchase. Please visit the operators website for further information. SENIOR_123456 Email Address / Seniors Card Login Password Forgot password? } Tram, Moseley Square, Adelaide, South Australia Tourism Australia. Vending machines at stops and stations dont accept cash. { If you recharged online or by phone, your new funds will be available in about an hour. Enjoy the learners permit, old kfc receipts, $3 worth of bus trips you took and . $8.86 per day remaining on your 7-Day Express Bus Plus card. Please don't include any of your personal information in this box. We can only track, cancel or replace registered metroCARDS. Adelaide is serviced by Adelaide Airport (ADL) near the city centre. If you need to use Adelaide Metro services outside of the free travel times, you will need to buy a concession metroCARD. As a courtesy, passengers should offer their seat to elderly, pregnant, or any passenger who looks like they could use a seat. We'll send you an email each quarter to remind you to complete the survey. When visiting Adelaide from interstate, if you have a state-issued Seniors Card, you can access a MetroTicket for 14 consecutive days of free off-peak travel during your visit to Adelaide. You can sign up to join the community of customers who fill out our quarterly Customers Count survey. Our pledge is to provide you with good service and, when service is not good, we strive to help you every step of the way. The journey from the airport to the city takes around 15 minutes. How to catch a bus, train or tram - Adelaide Metro, Check if you're eligible for concession travel. This is your best option. If you do not have an online account, just call03 366 88 55and we will block your card for you. There are several options for reaching the city from the airport. You cant buy these cards from retailers. Welcome to Tourism Australia. If you need to order tickets for more than one Seniors Card member, you must submit one form per person. Choose an amount to put on the card and tap Add Money. New and replacement Seniors Cards are issued through the Seniors Card Unit. "screenSet": "Aus-V3-RegistrationLogin", You ride because you have somewhere you need to go. The following MetroCards can be replaced: For help, call 511 between 6 a.m. and 10 p.m., 7 days a week. Tourism Australia does not endorse or accept any responsibility for the use of websites which are owned or operated by third parties and makes no representation or warranty in relation to the standard, class or fitness for purpose of any services, nor does it endorse or in any respect warrant any products or services by virtue of any information, material or content linked from or to this site. "custEvent": "FYASignUp", For more information, please visit www.adelaidemetro.com.au/seniors or call the Adelaide Metro InfoLine on 1300 311 108 (7am-8pm daily). To use the network, its recommended that you purchase a MetroCard. PK ! Email. Visit new.mta.info/farehelp. Please allow 10 days between ordering your ticket and your departure date, to reduce the risk of your ticket not arriving in time. Pay-Per-Ride (Regular) MetroCard: Ask a station agent for a postage paid envelope or mail your damaged card to: MetroCard Customer Claims We credit: $4.24 per day remaining on your 30-Day card, and. However, having one means you can: Call the Adelaide Metro InfoLine on 1300311108 or visit the InfoCentre at the Adelaide Railway Station to: If you dont want an online account but still want to register your metroCARD for the security and management benefits, call our InfoLine on 1300311108 or visit the InfoCentre at the Adelaide Railway Station for help. If a severe delay happens and this isnt possible, you can ask a station agent for a Courtesy Pass. Adelaide Metro is Adelaide's public transport system, comprising buses, trains and trams. Don't expose your Seniors Card to static electricity, water or extremes of temperature (such as a clothes dryer or car dashboard). From Adelaide Railway Station, you can catch the Outer Harbor line train to reach destinations such as historic Port Adelaide and the beachside suburb of Semaphore. Refunds Find out how much you could be saving by switching to public transport using our savings estimator. If you recharge online or over the phone, the funds will be available in around one hour and will load to your metroCARD when you next validate it. You can watchonline video tutorials about how to validate when boarding public transport. These machines have a larger touchscreen, allowing for selection of different ticket types and payment methods. How should we update you? The transit authority began testing the open loop contactless ticketing system on the city's tram network in September 2020 . U~ _rels/.rels ( MK1!;*"^DMdC2(.3y3C+4xW(AyXJBWpb#InJ*Eb=[JM%a B,o0f@=a noA;Nv"ebR1REF7ZnhYjy#1'7 9m.3Y PK ! Our subscription service is temporarily down for system upgrades. There are a few ways to add credit to your card. . Metrocards have replaced them, and Seniors tickets have been replaced by the new Seniors Card.
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